The sharing economy continues to be a big topic of discussion in the business travel community. Services like Uber, Lyft, Airbnb and others are certainly disrupting the ground transportation and lodging markets. One recent study from expense reporting provider Certify showed they surpassed car rental and taxis in terms of spend for the first quarter of 2016. Numerous other studies show that these services are certainly on the increase in terms of popularity.
With this in mind, Travel and Transport decided to find out what our clients thought. We polled 60 travel managers and over 200 travelers from some of our top clients. While far from scientific, we did obtain some interesting feedback regarding where sharing economy services fit into managed business travel programs right now – and some insight on how that might change in the future.
What level of interest is there for sharing economy services among travelers? Do corporate travel policies address these services? Does safety play a role in the decision to use services like Uber, Lyft or Airbnb? What about customer loyalty programs? Check out our infographic to find out what we learned.
Have any thoughts or insights regarding the sharing economy? Do factors like safety, cost and loyalty programs play a role in your selection process? Let us know on Twitter @TandTNews or send us a message. We’d love to hear from you!
If you’re interested in seeing the raw data and direct (anonymous) feedback we received in PDF format, just fill out this quick form below.