Vice President and Officer, Account Management
Ever since joining Travel and Transport Ultramar over thirteen years ago, Carolann has been instrumental in developing an amazing team for the Account Management Department. With over 25 years experience, Carolann Martini uses her excellent relationship-based negotiation skills on a daily basis to consistently maximize client satisfaction and contribute to the success of their travel programs and, ultimately, their bottom line.
Carolann is quite proud of the extremely high client retention rate Travel and Transport Ultramar has enjoyed under her tutelage. Her other accomplishments include industry-specific benchmarking that her department developed and the creation of strategic plans for her clients in order to take their travel programs to the next level.
Carolann honed her exceptional skills in various departments at some of the nation’s top travel management firms. While at McCord Business Travel Management, Carolann oversaw branch location operations and analyzed financial opportunities, facilitating cost saving measures for clients. She also led McCord clients in a successful transition to WorldTravel/BTI, and managed over $50 million in annual global sales at BCD travel.Back to executive team